This Privacy Statement explains how SIA "Guru real estate" collects and administers your personal data. It contains information about what data we collect, how we use it, why we need it, and what benefits it brings to you.
Please contact us if you have any questions or comments, or if you would like to make a request regarding your rights as a data object.
Basic principles and our commitment to the protection of personal data
Guru real estate is committed to protecting your right to privacy. Our goal is to protect any personal data we have, to administer your personal data responsibly, and to handle your personal data in a transparent manner. We highly appreciate your trust. Therefore, we adhere to the following basic principles:
You are not required to provide us with any personal information that we have requested. However, if you choose not to provide the personal information we have requested, we may not be able to provide you with certain services or products;
We collect and process your data only for the purposes specified in this Privacy Statement, or for specific purposes that we share with you and/or to which you have given your consent;
We try to collect, process and use as little personal data as possible;
When we collect your personal data, we aim to ensure that the data we have is as accurate and up-to-date as possible.
If the personal data we collect is no longer needed for any purpose and we are not required by law to store it, we will take all possible measures to delete, destroy or permanently de-identify it.
Your personal data will not be transferred, sold, rented or disclosed otherwise than as specified in this Privacy Statement.
What personal data do we collect?
We collect different personal data depending on the purpose of the collection and the product or service provided to you. In most cases, we directly collect the following types of your personal data:
Personal contact information, such as your first name, last name, email address, physical address, and phone numbers;
Login credentials, such as user ID, email username, and password. This is necessary to create a personal user account in one of our online communities;
Communications with us, which may include information about our online chat conversations, product and service advice lines, and / or customer service lines;
Demographic information, such as your age and gender, and your preferred lifestyle. Your preferred lifestyle may include your preference for some of the products we offer and your interests related to those products;
Internet search history, such as the sites you visited, the date of the visit, the location at the time of the visit, and the IP address;
Payment information related to purchases made in one of our online stores. Payment information usually concerns your payer name, billing address, and payment information such as your credit card information and your bank account number;
Information related to your health;
Information about other people, such as personal information about your family members, when you directly provide us with such information;
Social Media Profiles;
If you apply for employment with our company, we will collect additional personal data, such as information about previous jobs, educational history, and certificates from your previous job.
We may also indirectly collect your personal data when:
on social media pages, websites, you share information or applications related to our products, or in response to our advertising material on social media, or
we also collect personal information about you by reading information collected by other websites (for example, we may place ads on a third-party website, and when you click on that ad, we may collect information about you and other website visitors in order to measure the public availability and success of that ad).
Why do we collect and use your personal data?
We collect your personal data so that we can provide you with the best possible online experience and high-quality customer service. In particular, we may collect, store, use and disclose your personal data for the following purposes:
To process your payments if you purchase our products, to provide you with information about the status of your order, to work with your requests and requirements, and to address and resolve any complaints;
To process and respond to your requests or to contact you and answer your questions and / or requirements;
To develop and improve our products, services, communication methods, and the functionality of our websites;
To provide you with information and to administer your registration and / or subscription to our newsletters or other communications;
To manage our daily business needs in connection with your participation in our contests, sweepstakes or activities to promote the sale of goods and services or in connection with your request;
To determine the identity of people who contact us by phone, by electronic means or otherwise;
For internal training and quality assurance purposes;
To understand and evaluate the interests, wishes, or changing needs of customers, to improve our website, our current products and services, and / or to develop new products and services;
To provide personalized products and communications, as well as to provide customers with product recommendations.
We may also require your personal data because of our legal obligations or in accordance with the obligations provided for in the contracts concluded between us and you. If we collect and use your personal data for the above-mentioned or other purposes, we will notify you before or during the collection of the information. We will request your consent to the processing of your personal data accordingly. If you consent to the processing of your personal data, you reserve the right to revoke this consent.
Your rights
If we process your personal data, you have a number of rights that you can exercise at any stage of processing. The following is a description of these rights with an indication of the consequences of the exercise of these rights. You can exercise your rights through our contact information.
The right to access and correct your personal data
You have the right to access, correct or update your personal data at any time. We understand the importance of exercising these rights, and if you wish to exercise your rights, please contact us via the contact page.
Right to data portability
Your personal data is portable. This means that they can be moved, copied, or transmitted electronically. However, this right applies only if:
The processing is carried out on the basis of your consent;
Processing is performed to fulfill the contract;
Processing is carried out automatically;
If you would like to exercise your right to data portability, please contact us via our contact page.
Right to delete your personal data
You have the right to request that we delete your data if:
Your personal data is no longer needed for the purposes for which it was collected by us; or
You revoke your prior consent to the processing of your personal data and there are no other legal grounds for the processing of this personal data; or
You object to the processing of your personal data for direct marketing purposes; or
You object to the processing of your personal data in the legitimate interests of SIA "Guru real estate" (such as improving the overall user experience of searching on websites);
Personal data is not processed legally; or
Your personal data must be deleted in accordance with legal requirements.
If you wish to delete your personal data held by us, please let us know and we will take reasonable steps to comply with your request in accordance with legal requirements. If the personal data we collect is no longer needed for any purpose and we are not required by law to store it, we will take all measures to delete, destroy or permanently de-identify it.
Right to restrict processing
You have the right to restrict the processing of your personal data if:
You are not sure that the personal data we hold about you is accurate; or
Personal data is not processed in accordance with legal requirements, but instead of deleting personal data, you prefer that we restrict their processing; or
We no longer need your personal data for the purposes for which it was collected, but you do need the data to make, enforce, or defend against a claim; or
You object to the processing of your personal data and are awaiting the results of a review to determine whether your interests related to the objection outweigh the legitimate grounds for processing your personal data.
If you wish to restrict the processing of your personal data held by us, please let us know and we will take reasonable steps to comply with your request in accordance with legal requirements.
Right to object
You have the right to object to the processing of your personal data at any time. Please contact us.
Right to file a complaint with the supervisory authority
You have the right to directly file a complaint with the supervisory authority about the way we process your personal data.
How we protect your personal data
We understand the importance of the security of your personal data. We make every effort to protect your personal data from misuse, interference, loss, unauthorized access, modification or disclosure. We have implemented a number of security measures to help protect your personal data. For example, we control access, use firewalls and secure servers, and encrypt personal data.
Collective use of your personal data
When we share your personal data with affiliates and other organizations, we make sure that these transactions are carried out only with organizations that protect and protect your personal data and comply with the requirements of current legislation on privacy in the same or similar way as we do.
Your personal data will not be transferred, sold, rented or disclosed otherwise than as specified in this Privacy Statement. However, we may share your data if it is necessary to do so in accordance with legal requirements and/or at the request of government authorities.
International collective use of data
Personal data may be processed outside the European Economic Area (EEA). When processing data outside the EEA, Danone must ensure that this interstate data processing is protected by appropriate security measures. Security measures used by us to protect interstate data processing:
Model articles of contracts approved by the European Commission. These standardized articles of contract provide sufficient safeguards in accordance with the adequacy and security requirements of the EU General Data Protection Regulation; or
Certification that demonstrates that third parties outside the EEA process personal data in accordance with the requirements of the EU General Data Protection Regulation. Such certification is approved either by the European Commission, the competent supervisory authority or the competent national accreditation body, as stipulated in the General Data Protection Regulation.
Automated decision-making and profiling
For some products and services, we may process your personal data in an automated manner. In essence, this means that decisions are made automatically without human intervention. We may also process your personal data for profiling purposes, to predict your behavior on our website, or products that may be of interest to you. If we plan to use such methods, we will, of course, inform you about this and give you the opportunity to object to these processes in advance. You can also contact us for more detailed information about such processing.
Cookies and other technologies
We may also collect personal information about you through cookies and other technologies. This may occur when you visit our websites or third-party websites, when you view our online advertising campaigns, or when you use our mobile apps or third-party apps, and the following information may be collected:
information about your device's browser and operating system;
The IP address of the device you are using;
our web pages that you view;
links that you click on when interacting with our services.
For more information about this, please see our Cookie Policy Statement.
How to contact us
If you have any questions, comments, or complaints regarding this Privacy Statement, please contact us using our contact information.